It’s a disgrace to the medical community as a whole that we have such heartless people keeping us away from necessary medical assistance. No doubt people expire while waiting to be seen in the ER. My mom with cancer was forced to wait outside while I attended to my dad's issues during the wait. 2 days later my dad was in and out of consciousness with loss of blood pressure from an artificial heart valve but that wait is 9 hours we learned. My mom was finally diagnosed with spinal and bone cancer that visit but we waited 8 hours just to be called back for evaluation. The wait time has nothing to do with your medical condition. Meanwhile there are 10 total people spread out 30 yards apart and the COVID risk is minimal. Then Barney Fife comes and threatens the whole area of people about 1 visitor and masks. The first thing they do is threaten you that only 1 person can sit with you in waiting area. The wait time is ridiculous, but we are stuck with them, due to insurance." - Robin Apr 19, 2021, 7:59 PM Freeman Health System - Freeman West: "The staff outside the Emergency/ Trauma area are literally the worst I’ve ever encountered. They were told when we got there that I was a heart transplant patient. They did an ultrasound & was told that if the doctor said there was no infection, get a second opinion. I was put in an overflow room & slept overnight in an ER bed. We begged for someone to at least rinse it off. NEVER AGAIN!!!" - Rose Oct 25, 2021, 11:23 PM Freeman Health System - Freeman West: " I am immunocompromised & was attacked several years by a dog. Three hours later, still sitting in the waiting room with no additional contact, treatment or vitals check we just left. Waited another hour and a half for them to draw blood. Forty-five minutes later they came to get me for triage evaluation and realized why I was there, told Clueless that any chest pain or breathing issues need to be seen immediately (who doesn't know that?) Hooked up my EKG wrong. I told the girl that I was referred by their urgent care because I couldn't breathe. Upon arrival, the only check in window has a speaker 3 foot off the ground so you have to bend over or sit in the same UNSANITIZED chair that everyone else has used. " - Mark Oct 26, 2021, 9:30 PM Freeman Health System - Freeman West: "Freeman Urgent Care sent me to the ER to diagnose heart attack OR blood clot in my lung. Numerous people were not wearing a mask and one nurse was wearing her mask below her nose. Furthermore there is a mask requirement but they are not enforcing it. The ER room that we were taken to was dirty and had trash on the floor. My wife could not walk so they tried to place her near an end table that had used blood pressure cuffs on it and a bunch of used tissues laying on it. Additionally the waiting room was filthy. Then after doing all their tests they the decided she needed to be admitted but had to wait another 5 hours and am still waiting. There were almost no people in the waiting room and it still took 2 hours to be taken back. Took my wife in for possible heart attack. While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.įootnotes: 1 Questionable efficacy of flu vaccination 2 C Diff Mortality Rate 3 MRSA Mortality Rate Freeman Health System - Freeman West Stories Share your experience Apr 14, 2022, 5:54 AM Freeman Health System - Freeman West: "Worst hospital ever. Time until initial exam: 0h 50m Non-critical cases where patient is discharged have total visit time of 3 hour and 18 minutes Serious cases where patients are admitted have 3 hour and 3 minutes to be admitted, then an additional 4 hour and 18 minutes delay before leaving to their room. MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year 2 While many hospitals are implementing questionable flu vaccinations 1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.Ĭ. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness. Infectious Disease at Freeman Health System - Freeman Westĭrug resistant bacteria are becoming the largest health facing the United States. How well does Freeman Health System - Freeman West save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses. Contents: Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings Quality of Care - Mortality Rate
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